Ask for feedback at the end of the stay — send happy guests to public review sites, and hear about any problems privately before they go online.
More public reviews from happy guests, fewer bad surprises.
A friendly prompt at the end of the stay invites guests to tap a star — when the memory is fresh and goodwill is high.
Glowing ratings are pointed towards public review sites; lower ratings open a private message so you can fix things before they're posted.
Set the rating above which a guest is sent to your public review page. Below it, they write to you instead — privately, while they are still there and something can still be put right.
To be clear: nobody is stopped from leaving a public review. The happy ones are simply pointed at the page where it counts, and the unhappy ones are given a faster way to reach you first.
Turn it on, share the link, watch reviews grow.
Enable the review prompt and point it at your review profiles.
At the end of the stay they tap through a quick rating.
Public reviews grow; private feedback helps you fix issues.
Asking at the right time turns happy stays into ratings.
Hear about problems before they become a one-star review.
Set it once and it works on every stay automatically.
EUR 2.50 per month for one property. Up to 5 properties is EUR 9.40 per month, up to 20 is EUR 35 per month. Monthly billing can be cancelled anytime, and yearly billing gives you two months free.
Asking every guest for feedback is allowed. What is not allowed is asking only the happy ones to post publicly, or offering something in exchange for a good review. BlueReview is built to ask everyone the same way.
You ask the guest how the stay went before the platform does. If something was wrong, you hear it first and can put it right, instead of reading about it in a public review you cannot change.
No, and it should not. It asks for their feedback and makes it easy to leave a public rating if they want to. What they write is theirs.
At the end of the stay, when the experience is fresh. Asking a week later is how you get no answer.
Some will, and that is normal. The point is not to prevent criticism: it is to hear the fixable things early, so the review that does go public is about a property that has already improved.
Yes. It goes out in your words, not in a template that sounds like a machine. Guests answer a person, not a system.
You choose where to send a happy guest, for example your listing or your own page. You set the link.
Ratings age, and platforms weight recent ones. The value is less in getting the first good reviews than in keeping them coming without having to remember to ask.
No. The request is in English, like the rest of BlueStay; a guest who prefers another language uses their browser’s Translate page.
Yes, and it is a fair part of what we do. If one of these is close but not quite what your work needs, we can shape it around you — a field you actually use, a step your day really has — or build something that does not exist yet. Write to us and say what is missing; if we think you are better off with something that already exists, we will tell you that too, even though it means not selling you anything.
Yes. The tools themselves are in English today, which is the working language of most of our customers, and the translations are built into the software rather than bolted on. If you need your guests or your team to read it in another language, tell us which one and we will do it for you.
Tell us about your property and we'll set up BlueReview for you right away.
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